Things to know before claim submission
Step 1. Receive treatment at non-panel clinic/hospital
Step 2. Make payment at discharge
Step 3. Submit Claim online
Step 4. Make sure to attach the required supporting documents
Step 5. Claims assessed by Ulink Assist
Step 6. Get your claim approval within 14 days
Step 7. Receive reimbursement via bank transfer
Step 2. Make payment at discharge
Step 3. Submit Claim online
Step 4. Make sure to attach the required supporting documents
Step 5. Claims assessed by Ulink Assist
Step 6. Get your claim approval within 14 days
Step 7. Receive reimbursement via bank transfer
Required Information and Documents
- Member information (Name, DOB, Policy Number, etc.)
- Bank information (Need Delegation letter)
- Brief medical information (Diagnosis, Symptoms start date, treatment date, Hospital name, etc.)
- Attach medical records, operation report, investigation report, discharge summary etc.
- Attach invoices with detail breakdowns